Return & Refund Policy
Australian Consumer Law Notice: Your statutory rights are unaffected. If products are faulty, unsafe, or not as described, we provide remedy (repair/replace/refund) per Australian Consumer Law. Contact pushinmomentum@gmail.com for claims.
Pushin' Momentum backs every rim, suspension, and performance part shipped. Damaged/defective items get replaced or refunded fast. Bent rims, scratches, wrong specs? Email pushinmomentum@gmail.com with photos - we're on it.
Damages and Issues
Inspect on delivery. Freight damage, factory defects, or wrong items? Notify within 48 hours with photos + courier details for carrier claim. We'll organise replacements via freight insurer.
Exceptions / Non-Returnable Items
No returns/warranty on:
- Installed parts (bolted rims, compressed suspension)
- Modified items (drilled, powdercoated, machined)
- Used wheels (curb rash, scuffs, track wear)
- Misadventure (exceeding published load ratings, offsets, speeds)
- Change of mind (performance parts aren't return-to-TyreShop)
Fitment: We supply specs (PCD, offset, load rating). Vehicle mods creating fitment issues void claims.
Refunds Process
- Return approved within 2 business days of inspection
- Refund issued to original payment within 10 business days
- Bank processing adds 3-5 days
Over 15 business days? Email pushinmomentum@gmail.com.
Fees
- 20% restocking fee + return freight (both directions)
- Original shipping non-refundable
- Carrier damage claims = no fees (freight company pays)