Privacy Policy

This Privacy Policy describes how Pushin' Momentum (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Pushin' Momentum (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The updated version will be posted on this page with an updated "Last Updated" date.

How We Collect and Use Your Personal Information

We collect personal information to provide the Services, communicate with you, comply with legal obligations, enforce our Terms of Service, and protect our rights and those of our users.

What Personal Information We Collect

Information We Collect Directly from You:

Basic contact details: Name, address, phone number, email
Order information: Name, billing/shipping address, payment confirmation, email, phone
Account information: Username, password, security questions (if you create an account)
Shopping information: Items viewed, added to cart, wishlist
Customer support: Information you provide when contacting us

Information We Collect Automatically:

Usage Data: IP address, browser type, device information, pages visited, time spent
Cookies: Track preferences, analytics, advertising (see Shopify's cookie policy: shopify.com/legal/cookies)

Information from Third Parties:

Shopify: Platform provider for store functionality
Payment processors: Process payments (bank/credit card details)
Shipping providers: Fulfilment and delivery
Marketing partners: Email services, advertising

How We Use Your Personal Information

Order fulfilment: Process payments, ship products, handle returns
Customer service: Respond to inquiries, support requests
Marketing: Send promotional emails (you can unsubscribe anytime)
Security: Fraud prevention, account protection
Analytics: Improve site performance and user experience
Legal compliance: Tax, accounting, regulatory requirements

How We Disclose Personal Information

We share information with:

Service providers: Shopify, payment processors, shipping carriers, email services
Business partners: Marketing and analytics providers
Legal authorities: When required by law or to protect our rights
Business transfers: During mergers, acquisitions, or sales

We do not sell your personal information to third parties.

Cookies

We use cookies for functionality, analytics, and targeted advertising. Most browsers accept cookies by default, but you can manage them through browser settings. Blocking cookies may affect site functionality.

Your Rights and Choices

Australian residents have rights under the Privacy Act 1988:

Access: Request a copy of your personal information
Correction: Update inaccurate information
Deletion: Request removal (subject to legal obligations)
Opt-out: Unsubscribe from marketing emails

Data Security and Retention

We use reasonable security measures to protect your information. No system is 100% secure. We retain information only as long as needed for business or legal purposes.

International Transfers

Your information may be processed in Australia and other countries where our service providers operate. We ensure appropriate safeguards are in place.

Children's Privacy

Our Services are not directed to children under 16. We do not knowingly collect children's personal information.

Third-Party Links

Our site may contain links to third-party sites. We are not responsible for their privacy practices.

Complaints

If you have concerns about our privacy practices, contact pushinmomentum@gmail.com. If unsatisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

Contact Information

Questions about this Privacy Policy? Email us at pushinmomentum@gmail.com.

Last Updated: January 24, 2026